I Have Retired. Thank you.

Now Available at Amazon in eBook, Paperback, and Now on Audible 

My name is Joe McVeigh. Through the past years, I have noticed a slowing departure of hospitality in many restaurants. The reason for these books is to give the current general managers an insight into the way the restaurant patrons think. Most importantly, these books show you how to influence and increase your income through a more direct control and more consistent sales.

With my experience in various full-service restaurants, including casual dining, bistros, family-style, pizzerias, and fast food, I have gained an understanding of what motivates diners and how to optimize their dining experiences. In these books 

I have outlined the key techniques and considerations for honing your hospitality and service style to focus on the guests. 

This attention to detail will have customers returning to your restaurant and asking for you their food server by name.

 Now Available at Amazon in eBook and Paperback.

My name is Joe McVeigh. Through the past years, I have noticed a slowing departure of hospitality in many restaurants. The reason for these books is to give the current general managers an insight into the way the restaurant patrons think. Most importantly, this books show the General Manager how to influence and increase his Restaurants income through a more direct control and more consistent sales.

With my experience in a variety of full-service restaurants, which includes casual dining, bistros, family-style, pizzerias, and fast food, I have gained an understanding of what motivates diners and how to optimize their dining experiences. In these books 

I have outlined the key techniques and considerations for honing your hospitality and service style to focus on the guests. 

This attention to detail will have your customers returning to your restaurant and asking for your food servers by name.